• Fans minced no words to criticise Jio Cinema after it crashed on the opening day of IPL 2023.

  • Gujarat Titans defeated Chennai Super Kings in the first match by five wickets.

IPL 2023: Jio Cinema faces backlash as fans complain of app crashing and buffering issues on opening day
Jio Cinema faces backlash of fans (Image Source: Twitter)

The first day of the Indian Premier League (IPL) 2023 witnessed Reliance-owned Jio Cinema, which has obtained the digital streaming rights for the cash-rich league, receiving criticism on social media platforms for numerous complaints of the app’s slow buffering and crashing.

The app malfunctioned during the opening match between Chennai Super Kings (CSK) and Gujarat Titans (GT), leaving numerous viewers disappointed as they were unable to watch the game without encountering any technical issues.

Notably, it is the first time two companies are broadcasting the IPL matches on separate platforms in India and other regions. The TV rights have been acquired by Disney Star, and they are telecasting the games on the Star Sports network. Similarly, Viacom18 has acquired the digital rights, and they are streaming the cash-rich league for free on their OTT platform Jio Cinema.

Here is how fans reacted:

https://twitter.com/ggk____/status/1641836980723130368

Notably, Jio Cinema responded to users on Twitter and offered their apology for the inconvenience that fans experienced. Jio said, “We apologize for this problem. We don’t want you to have this kind of experience. To help us resolve this matter, please send us a direct message with your OS, app version, and mobile number. Thank you for your patience, and we hope to resolve this issue as soon as possible.” Additionally, their Twitter account also advised some users to uninstall and reinstall the app.

Speaking about the match, Hardik Pandya-led Gujarat got the better of MS Dhoni‘s Chennai and registered a thrilling five-wicket victory. Ruturaj Gaikwad powered CSK to 178/7 courtesy of his sensational 92 runs, including 4 fours and 9 sixes. However, Gujarat managed to chase down the target in 19.2 overs, thanks to Shubman Gill‘s half-century (63 off 36) and Rashid Khan’s all-round effort (2 wickets for 22 and 3-ball 10 run knock).

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